- MANAGEMENT EXPENSES - From the moment the reservation is made €30 / reservation
- FLIGHTS: 100% penalty from the moment the air tickets are issued. Change of date and name Not allowed.
- SAFARI:
Cancellations received between 60 and 45 days prior to the start date of the services will have a charge of 15 % of the total cost of the services.
Cancellations received between 45 and 14 days prior to the start date of the services will be charged 50% of the total cost of the services.
Cancellations received within 13 days prior to the start of the services will be charged the total cost of the services.
- HOTELS IN ZANZIBAR:
The penalty for cancellation varies according to the chosen hotel. Consult in each case.
Published prices for children are valid for children under 12 years old sharing a room with two adults. Once they are 12 years old, they pay as an adult.
New:The Government of Zanzibar has implemented MANDATORY Travel Insurance for all foreign travelers visiting the “Spice Islands” of Zanzibar. This travel insurance requirement will be effective from 1st October 2024 for all foreigners arriving in Zanzibar by air or sea. This MANDATORY Insurance must be purchased prior to travel and is only available from “The Zanzibar Insurance Corporation (ZIC). The Government of Zanzibar has provided the following links for further information:
Website: www.visitzanzibar.go.tz
Email: [email protected]
Phone: +255800008005
IMPORTANT NOTE: According to the Government's statement, travelers arriving without a valid ZIC may be denied entry into Zanzibar at immigration controls.
-Guaranteed departures from 2 passengers:
Tourist Category: Tuesday, Wednesdays and Sundays throughout the year
Superior Category: Tuesdays and Wednesdays throughout the year + Sunday from May 1st to October 31st
-Free time: During free time, clients do not have transportation or a local guide.
-Possible route change: our representative in Kenya has the full right to modify the program for the benefit of the client or for reasons of force majeure without losing any of the scheduled visits.
-Possible changes in accommodations: If it is not possible to confirm the planned hotels or lodges on any of the departures, an alternative will be offered to the client within the same contracted category.
- Triple rooms generally only have 2 beds.
-Luggage: In the event of lost luggage by the airlines, it will be the responsibility of the airline to The passenger must manage the claim and call the company directly to arrange the delivery or compensation that may apply. Luxotour will not be responsible for any processing for lost or broken luggage.
-People with reduced mobility: some places, hotels and transport are not adapted for wheelchairs, please check and notify before making the reservation. Any additional assistance costs that may be required throughout the tour will be the responsibility of the client.
-Special foods: cases of food intolerances (allergies, celiac disease, vegetarian food, etc.) must be communicated before arrival in Kenya, although it is not possible to guarantee any type of special diet or menu.
-Withdrawal of the consumer: the circuit is sold as a closed package, so there will be no refund or discount for services that customers decide not to enjoy or in which they cannot participate due to personal, medical, flight schedule or other events.
-Behavior during the trip: in the event that the attitude of a passenger endangers the operation of the tour and / or causes inconvenience to the rest of the group, he will be forced to leave the circuit without any type of discount or refund for the services that he cannot enjoy.
-Credit card: for example, if the passenger's behavior is unfavorable, he will be forced to leave the tour without any type of discount or refund for the services that he cannot enjoy.
- In general, hotels require the passenger to present a credit card or cash deposit as a guarantee in order to provide telephone calls, extras in bars and restaurants, minibar, laundry, room service charges, etc.
-Personal documentation and entry requirements in Kenya and Tanzania: It is the client's responsibility to inform themselves about the current regulations regarding entry and exit of the country to which they are traveling, as well as to carry the personal documents required by the authorities. Luxotour assumes no responsibility in this regard. Please note that visa, transit, entry and vaccination regulations vary from one country to another and may also be modified at short notice and without prior notice.
Departure on a scheduled flight to Nairobi. Night on board.
Arrival at Nairobi airport and departure to Nyeri. Lunch at the Aberdare Country Club. In the afternoon, transfer in the hotel vehicles to the Aberdare National Park. Free afternoon to enjoy the views and observe the animals from the hotel viewpoints. Dinner and accommodation.
(For this night you can only take a small bag or backpack with the essentials. The rest of your luggage will stay at the Aberdare Country Club and will be picked up the next day).
Breakfast and transfer back to the Aberdare Country Club Hotel, where you will change vehicles to continue our route towards the Lake Nakuru National Park. Arrive just in time for lunch. In the afternoon, a photographic safari will take place in the area. Dinner and accommodation.
Breakfast and departure to the Maasai Mara National Reserve along the Narok route. Arrival at the lodge at lunch time. In the afternoon, photographic safari in the plains of this Reserve. Dinner and accommodation.
Full board at the lodge. This day there are two safaris, one in the morning and the other in the afternoon, to continue enjoying the landscape and the animals that can be seen in the area. The Maasai Mara National Reserve is a protected area of savannah, located in southwestern Kenya and along the border with Tanzania. Animals such as lions, cheetahs, elephants, zebras and hippos inhabit it. The landscape is made up of grassy plains and rolling hills, which are crossed by the Mara and Talek rivers. The vicinity of the Reserve are dotted with villages (enkangs) of the Maasai people. Accommodation.
Breakfast and departure to Nairobi where you will arrive at noon. Free time until your transfer to Nairobi airport.
Flight from Jomo Kenyatta International Airport - Nairobi to Zanzibar Airport - Abeid Amani Karume.
Airport hotel transfer
Accommodation in selected hotel.
Stay at the hotel in the regime chosen by the client. Free day on the so-called “spices” island or island of the sultans, a Tanzanian paradise where more than thirty beaches await you that shine with their white sand and a turquoise blue sea, and also some cities that seem to have been taken from from old adventure movies.
Stay at the hotel in the regime chosen by the client. Free day to continue enjoying the island, take advantage of its coast to practice water activities or understand its culture by visiting its different fishing villages.
Breakfast and free time until the time of your transfer to the airport to leave on your return flight to the city of origin or your next destination.
(On most air routes between Zanibar and Spain, night falls on board)
Arrival, end of the trip and of our services.