Essential South Africa with Victoria Falls

• Regular flights.
• Transfers in Johannesburg, Cape Town and Victoria Falls, with Spanish-speaking driver-guide.
• Transportation in South Africa in regular service with Spanish-speaking driver-guide.
• 1 night in a hotel in Johannesburg, with breakfast.
• 2 nights in the Pilanesberg National Park, on a full board basis.
• 3 nights in a hotel in Cape Town, with breakfast.
• 2 nights in a hotel in Victoria Falls, with breakfast.
• 4 photo safaris in Pilanesberg, in regular service with Spanish-speaking guide and open 4x4 truck with capacity for up to 20 people.
• Visit to Victoria Falls, in regular service with local Spanish-speaking guide
• Telephone assistance in Spanish throughout the entire the stay.

• Visas.
• Tips to porters at airports and hotels.
• Tips to drivers and guides.
• Travel assistance insurance.
• Drinks.
• In general, any extra service not specified in the previous section, such as special meals, personal expenses or any other service not specified as included.

- MANAGEMENT EXPENSES - From the moment the reservation is made €30 / reservation

- FLIGHTS: 100% penalty from the moment the tickets are issued. air tickets. Change of date and name Not allowed.

- GROUND SERVICES: 

 Cancellations received between 40 and 35 days prior to the start date of the services will have a charge of 25% of the total cost of the services.

 Cancellations received between 34 and 31 days prior to the start date of the services will have a charge of 50% of the total cost of the services.

 Cancellations received within 30 days prior to the start of the services will have a 100% penalty.

Published prices for children are valid for children under 12 years old sharing a room with two adults. Once they are 12 years old, they pay as an adult.

-Guaranteed departures from 2 passengers, arriving in Johannesburg on Mondays.

-The breakfasts included in the hotels have assigned times according to the policies of each hotel establishment , being generally between 06:30 hrs and 09:00 hrs. Outside the hours established by each hotel, the passenger will lose this service. Room services or breakfast bags have an additional cost.

-The early arrival at the hotel on the first day of travel does not guarantee that the rooms will be available. Standard check-in time applies, unless additional room nights are purchased to ensure immediate room access. Rooms are generally available after 3:00 p.m. On the other hand, the use of rooms on the day of departure from the hotel is only allowed until 10:00 am.

-Free time: during free time the Clients do not have transportation or a local guide.

-Possible change of route: our representative in South Africa has the full right to modify the program for the benefit of the client or for reasons of force majeure without losing any of the scheduled visits.

-Possible changes in accommodations: if in any of the departures it is not possible to confirm the planned hotels or lodges, it will be offered an alternative to the client within the same contracted category.

-Baggage: In case of loss of luggage by the airlines, it will be the responsibility of the passenger to manage the claim and call directly to the company to process the delivery or compensation that may apply. Luxotour will not be responsible for any processing due to loss or breakage of suitcases.

-People with reduced mobility: some places, hotels and transport are not adapted for wheelchairs, please consult and notify it before making the reservation. Any additional cost of assistance that they require throughout the tour will be borne by the client.

-Special foods: cases of food intolerances (allergies, celiac disease, vegetarian food, etc. .) must be communicated before arrival in South Africa, although it is not possible to guarantee any type of diet or special menu.

-Consumer withdrawal: the circuit is sold as a closed package , so there will be no refund or discount for the services that customers decide not to enjoy or in which they cannot participate due to personal or medical reasons, flight schedules or other events.

-Behavior during the trip: in the event that the attitude of a passenger endangers the operation of the tour and/or causes inconvenience to the rest of the group, they will be forced to leave the circuit without any type of discount or refund for services that you cannot enjoy.

-Credit card: generally, hotel establishments require the passenger a credit card or a cash deposit as a guarantee in order to provide telephone call services, extras in bars and restaurants, minibar, laundry, room service charges, etc.

-Personal documentation and entry requirements in South Africa and Zimbabwe: It is the client's responsibility to find out about the current regulations regarding entry and exit of the country to which they are traveling, as well as to carry the personal documents required by the authorities. Luxotour does not assume any responsibility in this regard. Keep in mind that the regulations for visas, transit, entry, vaccinations and health requirements vary from one country to another and, in turn, can be modified in the short term and without prior notice.