-MANAGEMENT COSTS - From the moment the reservation is made €30 / reservation
-GROUND SERVICES:
Penalties for cancellation up to 11 business days prior to the date of arrival in Mexico will be specified in the reservation confirmation. Some hotel rates are non-refundable.
In case of canceling the reservation, less than 10 business days prior to the date of arrival in Mexico, the penalty will be 100%.
-Guaranteed departures from 2 passengers.
-The deadline date for the request for reservations of this circuit or extra services will be 31 days before arrival in Mexico. After this deadline, the request for changes or new services cannot be guaranteed after the reservation deadline and would remain on request.
-Necessary data for reservation management: In order to be able to offer a better service, we ask that at the time of making your reservation, you provide us with as much information as possible, especially the full name of the passenger and passport information. No refund will be made if the information provided is erroneous.
-Shared service: this regular circuit is shared with Spanish, Portuguese, Italian, French or Latin American tourists, speaking only Spanish and Italian, Spanish and English or Spanish and French.
-List of hotels: Hotels will be confirmed 31 days before departure, based on those published in the program, may vary depending on availability at the time of receiving the reservation request. If it is not possible to offer the hotels in the program, other hotels of a similar category to the one requested will be offered, the latter being specified in our confirmation. Once accepted, no claim will apply for the change of hotels. Hotel rooms are standard category. For another type of room, consult the supplement.
- Triple rooms: in Mexico, triple rooms generally do not have three, but two beds where clients must accommodate themselves. Only in some hotels and always subject to availability, they put a rollaway bed for the third passenger, although this extra bed cannot be guaranteed.
-The early arrival at the hotels, does not guarantee that rooms will be available. International standard time applies, unless additional room nights are purchased to ensure immediate room access. Rooms are generally available after 3:00 p.m. Likewise, the availability of the room on the day of departure from the hotel is also limited in time, clients will be informed at the time of their registration at the hotel.
-Credit card: All hotels in Mexico require the passenger to have a credit card or a cash deposit as a guarantee in order to facilitate the services of telephone calls, minibar, laundry , charges for room service, etc.
-Baggage: In case of loss of luggage by the airlines, it will be the responsibility of the passenger to call the company directly to process delivery or compensation that may apply. Luxotour will not be responsible for any processing.
-Tips: Tipping is mandatory in Mexico, ranging from 15%, 18% or 20% depending on the establishment. Recommended tips for porters at airports are 2 USD per piece, in hotels 3 or 4 USD per piece, and guides and/or drivers 8 USD per person p/day.
-Withdrawal of the consumer : the circuit is sold as a closed package, so there will be no refund or discount for the services that customers decide not to enjoy or in which they cannot participate due to personal, medical, flight schedules or other events.
-Special foods: cases of food intolerances (allergies, celiac disease, vegetarian food, etc...) must be communicated before arrival in Mexico, although it is not possible to guarantee any type diet or special menu.
-If weather conditions or other events beyond our organization require it, the order of the itinerary could be affected.
-People with mobility reduced: many places in Mexico, hotels and transport are not adapted for wheelchairs, please check and notify before making the reservation. Any additional cost of assistance that they require throughout the tour will be borne by the client.
-Behavior during the trip: in the event that the attitude of a passenger endangers the operation of the tour and/or cause inconvenience to the rest of the group, the group will be forced to leave the circuit without any type of discount or refund for services that cannot be enjoyed.
-Personal documentation and entry requirements in Mexico: it is the client's responsibility to find out about the current regulations regarding entry and exit of the country to which they are traveling, as well as to bring the personal documents required by the authorities. Luxotour does not assume any responsibility in this regard. Keep in mind that the regulations for visas, transit, entry and health requirements vary from one country to another and in turn can be modified in the short term and without prior notice.
Published prices for children under 12 years of age apply only when sharing a room with two adults and without the right to an extra bed. Maximum 2 children per room. From 12 years old they pay as an adult.
Flight from your hometown to Mexico City International Airport. *
Arrival in Mexico City and transfer to the hotel. Rest of the day free. Accommodation.
* The client may choose to take the flight included in the package or buy and book it on their own.
Breakfast and departure for a half-day panoramic visit to the city center, to see the Plaza de la Constitución (better known as Zócalo), surrounded by beautiful baroque buildings, including the Cathedral, the most important religious monument. largest in the country built on the most outstanding Aztec temple; the National Palace, headquarters of the presidency of the Republic, where you can admire some of the murals by Diego de Rivera and the Templo Mayor, the great temple of the Aztec capital. Continuation to the Museum of Anthropology where we will visit the Aztec room. After the visit, return to the hotel and rest of the day at leisure. Accommodation.
Breakfast. Day off. Accommodation.
Optional excursion, in regular service with a bilingual Spanish-English guide:For those who wish, we offer a half-day excursion to Teotihuacan and the Basilica of Guadalupe.
Breakfast. Depart by bus to Puebla, where there will be a panoramic visit of this city so rich in colonial history. Famous the church of Santo Domingo where the Rosario chapel is located, one of the greatest expressions of Mexican baroque art. In the afternoon, continuation along the highway towards Oaxaca. Arrival at the hotel and accommodation.
Breakfast. In the morning, visit the famous archaeological zone of Monte Albán, a ceremonial center located on a large esplanade on the top of a hill. Within its isolation, its grandiose ruins dominate the landscape. Visit of several tombs and their mural paintings. In the afternoon, panoramic visit to the city known as “The cradle of patriots.” A stop will be made at the zócalo where the Cathedral, the church of Santo Domingo, is located; We will continue with the visit to the old convent of Santa Catalina de Siena. There will also be a stop at the market, one of the most typical that exists in the region. Accommodation.
Breakfast and transfer to the pier to take a boat ride in the Sumidero Canyon. Lunch at a local restaurant. Next, transfer to San Cristóbal de las Casas. Arrival at the hotel and rest of the day at leisure. Accommodation.
Breakfast. We will start the day with a visit to the local market, one of the most typical in the region where hundreds of indigenous people come daily to sell their products. Continuation with a visit to the baroque-style church of Santo Domingo, founded in 1547. Next, departure to visit the indigenous communities of San Juan Chamula and Zinacantan; The first one is very particular since in the church you can appreciate the influence of paganism in its ceremonies, while the second one differs a lot from the previous one because the Zinacanteco indigenous people are very attached to the Catholic faith. There they will have the opportunity to cook an authentic tortilla and taste a glass of "Pox", an ancient Mayan elixir. Return to San Cristóbal and free afternoon. Accommodation.
Departure very early to Palenque, with a stop in Ocosingo to have breakfast at a local restaurant. During an approximate 5-hour drive along a mountain road, you can admire incredible changes in the lush vegetation of this area of Chiapas. Stop en route to visit the Agua Azul waterfalls. Free time to explore the area on your own and have lunch (not included). Arrival in Palenque in the late afternoon. Accommodation.
Breakfast. In the morning, departure to the archaeological zone of Palenque located within the Chiapas jungle. The area offers in stone and stucco the beautiful realizations of the Mayan plastic and is considered one of the most beautiful areas of Mexico. Among all its temples, the most important is the so-called Temple of the Inscriptions, where the tomb of Pakal with his famous jade mask was discovered. After the visit, continue to Campeche, stopping en route for lunch at a local restaurant. Arrival at the hotel and accommodation.
Breakfast and departure to the archaeological zone of Uxmal. This area, whose name means "built in three stages", is a classic example of the classic and post-classic Maya era. The main buildings of Uxmal are: the Pyramid of the Fortune Teller, the Palace of the Governors and the Quadrangle of the Nuns. Lunch at a local restaurant and continue to Mérida, also known as "The White City", where its residences from the colonial era and French, Italian and Arab styles from the beginning of the century, testify to the past wealth born from the cultivation of sisal. Stop at the Zócalo de Mérida where you can admire the main monuments of the city: the Cathedral, the Government Palace, the Municipal Palace and the Casa de Montejo. Accommodation.
Breakfast and departure to the archaeological zone of Chichén-Itzá, the Mayan capital of Yucatán that flourished between the 5th and 10th centuries AD. During the visit you will see the imposing constructions of the northern and central archaeological zones: the temple of Kukulkan (Pyramid of the Feathered Serpent), the ball game, the observatory, the temple of the warriors, the convent of the nuns and the cenote. Lunch at a local restaurant and continuation to the Mexican Caribbean coast.
Transfer circuit / hotel in Riviera Maya
Accommodation in selected hotel.
Stay at the hotel and regime chosen by the client. Free day to enjoy the Mexican Caribbean.
Stay at the hotel and regime chosen by the client. Free day to continue enjoying the Mexican Caribbean.
Breakfast and transfer to Cancun international airport. End of our services.