-Ground services:
*From the moment of confirmation, €30 per reservation.
*Up to 61 days before the date of the start of the trip: Cancellation without charges.
*Between 60 and 31 days before the date of the start of the trip: 10%
*Between 30 and 21 days before the date of the start of the trip: 20% penalty.
*Between 20 and 11 days before the date of the start of the trip: 30% penalty.
*Between 10 and 4 days before the date of the start of the trip: 65% penalty
*The Cancellations made within 3 days prior to the start date of the trip will incur a 100% penalty.
-The deadline for requesting reservations for this circuit or extra services will be 7 working days before arrival in Australia. The request for changes or new services cannot be guaranteed after the reservation deadline and these will be subject to request.
-Possible changes in accommodations: if in any of the departures it is not possible to confirm the planned hotels, an alternative will be offered to the client within the same category.
-Check-in and check-out times in the rooms: clients will be able to use of your rooms from 3:00 p.m. on the day of arrival at the hotel and until 10:00 a.m. on the day of departure.
- triple rooms: please note that, in most hotels, the third bed in a triple room may be slightly smaller than the existing beds in the room, sometimes being a folding bed.
-Breakfasts: if clients are scheduled to leave the hotel before the restaurant opens, they can request a cold breakfast to go. Unused breakfasts are not refundable.
-Possible change of route: our representative in Australia has the full right to modify the program for the benefit of the client or for reasons of force majeure. .
-Free time: during free time clients do not have transportation or a local guide.
-Credit card: All hotels in Australia require the passenger to provide a credit card or cash deposit as a guarantee in order to facilitate the services of telephone calls, minibar, laundry, room service charges, etc.
-Baggage: In the event of lost luggage by the airlines, it will be the passenger's responsibility to call the company directly to process delivery or compensation that may apply. Luxotour will not be responsible for any processing.
-People with reduced mobility: many places in Australia, hotels and transport are not wheelchair accessible, please consult and notify us. before making the reservation. Any additional expenses for assistance required throughout the tour will be borne by the client.
-Special foods: cases of food intolerances (allergies, celiac disease, vegetarian food, etc. ) must be communicated before arrival in Australia, although it is not possible to guarantee any type of special diet or menu.
-Consumer withdrawal: the circuit is sold as a closed package, Therefore, there will be no refund or discount for services that clients decide not to enjoy or in which they cannot participate due to personal, medical reasons, flight schedules or other events.
-Behavior during the trip: in the event that a passenger's attitude endangers the operation of the tour and/or causes inconvenience to the rest of the group, he or she will be forced to leave the circuit without any type of discount or refund for the services that you cannot enjoy.
-Personal documentation and entry requirements in Australia: it is the client's responsibility to inform themselves about the current rules regarding entry and exit from the country to which they are entering. traveling, as well as carrying the personal documents required by the authorities. Luxotour does not assume any responsibility in this regard. Please note that visa regulations, transit, entry and health requirements vary from one country to another and, in turn, may be modified at short notice and without prior notice.
Visit to “Sydney Opera House”: from 6 passengers, the visit will be carried out with a Spanish-speaking guide provided by the Opera House. If the number is 5 passengers or less, the visit will be carried out with an English-speaking guide. Local guides are not allowed to guide or translate inside the Opera House. This visit will always be carried out with the guides provided by the Opera House.
Internal flights: transfers in Sydney, Melbourne and Cairns are planned for specific flights, in the case of If you book flights other than those indicated, transfers will have an extra cost.
Sydney-Melbourne, flight QF435
Melbourne-Cairns, flight QF702
En este programa no se aceptan niños menores de 2 años. Para niños de 2 a 11 años, consulte descuento en cada caso ya que varían en cada temporada. Niños a partir de 12 años pagan como adultos.
Arrive at Melbourne International Airport and transfer to your hotel by scheduled English-speaking chauffeur service. Remainder of the day at leisure. Accommodation.
Melbourne is a modern metropolis situated on the banks of the Yarra River and known for its many gardens, parks and open spaces, which together occupy almost a third of the city. There are over 50,000 species of plants in Melbourne's Royal Botanic Gardens and this collection gives an insight into the rich indigenous flora found in and around the city. The city is also becoming an increasingly popular foodie destination, with the Southbank and Arts Centre packed with restaurants, bars and live entertainment. 'Doing the block' is a well-known phrase for exploring the hidden lanes and alleys around Bourke, Collins and Flinders Streets, while Queen Victoria Market is a popular shopping venue that has been selling clothes, art, toys, crafts and vegetables for over a century.
Breakfast at the hotel. The Spanish-speaking guide will be waiting for you in the hotel lobby to begin a walking tour of the streets of Melbourne, lasting approximately three hours. During this walk, your guide will help you discover some of Melbourne's most outstanding hidden places, alleys and galleries hidden in the main streets, quirky art venues, the best cafes and its dynamic architecture. This visit will allow you to enjoy the attractions of this wonderful city in a relaxed and entertaining way. The tour ends with the ascent to the famous Melbourne Skydeck (entrance included). Rest of the day free to continue exploring the city on your own. Return to the hotel at your own expense. Accommodation.
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Breakfast at the hotel and depart on a full-day tour of the Great Ocean Road. Your tour of the Great Ocean Road will allow you to enjoy the natural wonders of this majestic route. This tour gives you exclusive access to an ancient eucalyptus forest walk where you can get up close to koalas and kangaroos. Keep an eye out for some very special animals such as whales, dolphins, echidnas and bandicoots. You will have free time to stroll along the wild beaches or stop for a coffee and take in the incredible scenery. Light lunch included. The tour ends with a panoramic view of the 12 Apostles and Loch Ard Gorge. Return to the hotel. Accommodation.
(Note: you can optionally book a flight over the 12 Apostles at an extra cost. Please inform your guide of your choice as soon as you begin your tour. Payment is made directly on site, to the tour provider)
Breakfast at the hotel. Transfer to the airport on a regular service with a Spanish-speaking driver to depart on flight QF702 to Cairns (*). Arrival and welcome by a local Spanish-speaking guide. Transfer to your hotel on a regular service with an English-speaking driver. Rest of the day at leisure. Accommodation.
(*) In the event that the client books a flight other than the one indicated, transfers to Melbourne and Cairns will have an extra cost.
Cairns, in northern Queensland, is a cosmopolitan and vibrant city, and a privileged destination for sailing, diving and snorkelling. Its tropical waters are home to the spectacular Great Barrier Reef, while lush rainforests cover the surrounding areas. Ways to make the most of this coastal paradise include cycling along the 14 km of sandy beach, or rafting through rapids to see the ruins of Mission Beach. Other popular activities include visiting Cooktown for a taste of history or taking a picturesque stroll through the farmlands, popping into the various town markets along the way. In the city centre, visit the Tiapukai Aboriginal Cultural Park for a musical and dance performance of Aboriginal history; or relax on the Cairns Esplanade for a perfect seaside dining experience paired with a romantic sunset.
Breakfast at the hotel. Today your guide will be waiting for you in the hotel lobby to begin with a short walk to the pier (Reef Fleet Terminal) to check in for the "Michealmas Cay" cruise. Depart for Michaelmas Cay aboard the beautiful sailing catamaran Ocean Spirit to experience the unique fringing reef environment and an important protected sanctuary for migratory birds. You will be able to snorkel from the shallow, protected waters of the cay, or sail in the submersible to get a view of the reef's depths and discover the island's birdlife. If you prefer, simply relax on the beach or on board the catamaran and enjoy a peaceful day on the Great Barrier Reef. Buffet lunch on board. In the afternoon, return to the port. Rest of the day at leisure and transfer to the hotel at your own expense. Accommodation.
Breakfast at the hotel. Free day to continue exploring Cairns on your own or take an optional excursion such as the Cape Tribulation area, a natural wonder declared a World Heritage Site by UNESCO. Accommodation.
Breakfast at the hotel. Transfer to Cairns Airport on a scheduled service with an English-speaking driver to depart on flight QF923 to Sydney (*). Arrival and transfer to the hotel with a Spanish-speaking driver. Rest of the afternoon free. Accommodation.
(*) In the event that the client books a flight other than the one indicated, the departure transfers in Cairns and arrival in Sydney will have an extra cost.
It's safe to say that some planning is required for a visit to such a stunning city, because no matter what you're in the mood for (shopping, the arts, the outdoors), you're likely to be baffled by the scope of options available here. Firstly, there are the must-see sights: Sydney Opera House, Harbour Bridge, Sydney Tower for its 360-degree views of the city, the waterfront centres of Darling Harbour and Circular Quay, and the Rocks district for shopping. After dark, the glittering city comes alive with fine dining and music that extends into the early hours of the morning. For more leisurely diversions, head to the beach or hop on a ferry for an extensive tour of Sydney Harbour, the Parramatta River and numerous waterside venues.
Breakfast and departure from the hotel with your Spanish-speaking guide for a panoramic tour of the city of Sydney. Before starting the tour, your guide will review the planned itinerary with the clients. During the tour, they will visit the historic area of The Rocks and hear the story of the first convicts who arrived in Sydney. They will enjoy magnificent views of the Opera House and the Harbour Bridge, and the city's shopping centre, QVB, Centrepoint. The visit will continue with the famous Bondi Beach where you will have time to enjoy a coffee or a cold drink (not included) in one of the waterfront establishments. You will see the lifeguards on the beach and the best panoramic view of Sydney at Dover Heights. The return to Sydney via Double Bay, Kings Cross and the Macquarie's Chair lookout point to enjoy a panoramic view over the harbour. This first part of the excursion ends in Darling Harbour. Then, accompanied by the Spanish-speaking guide, a buffet lunch on board a boat while sailing around Sydney Harbour. This cruise is a perfect way to see Sydney from a unique vantage point with plenty of amazing photo opportunities. You’ll discover the secrets of one of the world’s most famous and spectacular natural harbours, including icons such as the Sydney Harbour Bridge, the Opera House, Sydney Botanic Gardens and more. After your cruise, visit the famous Sydney Opera House. You’ll explore the theatres and foyers where over 1,600 concerts, operas, plays and ballets take place each year. Your guide will explain every aspect of its 14-year construction and 58-year history. You’ll be able to touch its famous tile mosaics, take a seat in one of the elegant white birch chairs and admire the vaulted ceilings of one of the largest pillar-free chambers in the world. You’ll visit areas off-limits to the general public and photograph it from privileged views. (Note: some tours may have restricted access to some parts of the Opera House due to rehearsals and performances.) After the visit, free time and return to the hotel at the client's expense. Accommodation.
Breakfast at the hotel. Free day to explore further this magnificent city on your own or book an optional excursion such as to the Blue Mountains, declared a World Heritage Site by UNESCO. Accommodation.
Breakfast and free time until your transfer to the airport.