-Land services:
*From the moment of confirmation, €30 per reservation.
* Up to 61 days prior to the start date of the trip: Free cancellation.
*Between 60 and 31 days prior to the start date of the trip: 10%
;*Between 30 and 21 days before the start date of the trip: 20% penalty.
*Between 20 and 11 days before the start date of the trip: 30% penalty. penalty.
*Between 10 and 4 days before the start date of the trip: 65% penalty
*Cancellations within 3 days before the trip start date of the trip, they will have a 100% penalty.
-The deadline for requesting reservations for this circuit or extra services will be 7 working days before arrival in Australia. The request for changes or new services cannot be guaranteed after the reservation deadline and these will remain on request.
-Possible changes in the accommodations: if in any of the departures it was not possible to confirm the planned hotels, an alternative will be offered to the client within the same category.
-Times of entry and exit in the rooms: clients may make use of from their rooms from 3:00 p.m. on the day of arrival at the hotel and until 10:00 a.m. on the day of departure.
-triple rooms: keep in mind that, in most hotels, the third bed in a triple room can be slightly smaller than the existing beds in the room, sometimes being a roll-away bed.
-Breakfasts: if clients are scheduled to leave the hotel before the restaurant opens, they can request a cold breakfast to go. Unused breakfasts are not refundable.
-Possible change of route: our representative in Australia has the full right to modify the program for the benefit of the client or due to force majeure .
-Free time: during free time, clients do not have transportation or a local guide.
-Credit card: All hotels in Australia require the passenger a credit card or a cash deposit as a guarantee in order to facilitate the services of telephone calls, minibar, laundry, room service charges, etc.
-Baggage: In case of loss of luggage by the airlines, it will be the responsibility of the passenger to call the company directly to process the delivery or compensation that may apply. Luxotour will not be responsible for any processing.
-People with reduced mobility: many places in Australia, hotels and transport are not adapted for wheelchairs, please consult and notify before making the reservation. Any additional cost of assistance that they require throughout the tour will be borne by the client.
-Special foods: cases of food intolerances (allergies, celiac disease, vegetarian food, etc. ) must be communicated before arrival in Australia, although it is not possible to guarantee any type of diet or special menu.
-Consumer withdrawal: the circuit is sold as a closed package, therefore, there will be no refund or discount for the services that clients decide not to enjoy or in which they cannot participate due to personal, medical, flight schedules or other events.
-Behavior during the trip: in the event that the attitude of a passenger endangers the operation of the tour and/or causes inconvenience to the rest of the group, they will be forced to leave the circuit without any type of discount or refund for the services that you cannot enjoy.
-Personal documentation and entry requirements in Australia: it is the client's responsibility to find out about the current regulations regarding entry and exit from the country to which they are traveling. travel, as well as carry the personal documents required by the authorities. Luxotour does not assume any responsibility in this regard. Keep in mind that visa, transit, entry and health requirements regulations vary from one country to another and, in turn, can be modified in the short term and without prior notice.
Visit to “Sydney Opera House”: from 6 passengers, the visit will be carried out with a Spanish-speaking guide provided by the Opera House. If the number is 5 passengers or less, the visit will be carried out with an English-speaking guide. Local guides are not allowed to guide or translate inside the Opera House. This visit will always be carried out with the guides provided by the Opera House.
Internal flights: transfers in Sydney, Melbourne and Cairns are planned for specific flights, in the case of If you book flights other than those indicated, transfers will have an extra cost.
Sydney-Melbourne, flight QF435
Melbourne-Cairns, flight QF702
Children under 2 years of age are not accepted in this program. For children from 2 to 11 years old, consult the discount in each case. Children from 12 years old pay as adults.
Arrival at Sydney International Airport and transfer to your hotel in regular service with an English-speaking driver. Rest of the day free. Accommodation
It's safe to say that some planning is required for a visit to such a stunning city, because no matter what you're in the mood for (shopping, the arts, the outdoors), You'll probably be baffled by the scope of the options available here. Firstly, there are must-see places: Sydney Opera House, Harbor Bridge, Sydney Tower for its 360-degree views of the city, the waterfront centers of Darling Harbor and Circular Quay, and the Rocks district for shopping. After dark, the glittering city comes alive with fine dining and music that extends into the early hours of the morning. For more relaxed fun, head to the beach or hop on a ferry for an extensive tour of Sydney Harbour, the Parramatta River and numerous waterside locations.
Breakfast and departure from the hotel with your Spanish-speaking guide for a panoramic tour of the city of Sydney. Before beginning the tour, your guide will review the planned itinerary with clients. During the tour you will visit The Rocks historic area and hear the story of the first convicts to arrive in Sydney. They will be able to enjoy magnificent views of the Opera House and the Harbor Bridge, and the city's shopping centre, QVB, Centrepoint. The visit will continue with the famous Bondi beach where you will have time to enjoy a coffee or a cold drink (not included) in one of the coastal establishments. You will be able to see the lifeguards and the best panoramic view of Sydney at Dover Heights. Return to Sydney via Double Bay, Kings Cross and Macquarie's Chair viewpoint to enjoy a panoramic view of the harbour. Next, buffet lunch aboard the “Sydney Harbor Discovery Cruise” while sailing through Sydney Harbor. This three-hour cruise is a perfect way to see Sydney from a unique point of view with plenty of incredible photo opportunities. You'll discover the secrets of one of the world's most famous and spectacular natural harbors, including icons such as the Sydney Harbor Bridge, the Opera House, the Sydney Botanic Gardens and more. Once the navigation is finished, visit the famous “Sydney Opera House”. Explore the theaters and halls where more than 1,600 concerts, operas, plays and ballets take place each year. The guide will explain each aspect of its construction that lasted 14 years and its 58 years of history. You can touch its famous tile mosaics, take a seat in one of the elegant white birch chairs and appreciate the vaulted ceilings of one of the largest pillarless chambers in the world. You will visit areas off limits to the general public and you will be able to photograph it from privileged views. (Note: some tours may have restricted access to some parts of the Opera House due to rehearsals and performances.) After the visit, free time and return to the hotel at the client's expense. Accommodation.
Breakfast at the hotel. Free day to continue touring the city or hire an optional excursion such as the Blue Mountains, declared a World Heritage Site by UNESCO. Accommodation.
Breakfast at the hotel. Transfer to Sydney Airport on regular service with an English-speaking driver and departure on flight QF435 to Melbourne (*). Arrival and transfer to your hotel in regular service with an English-speaking driver. In the afternoon, the Spanish-speaking guide awaits you in the hotel lobby to begin a walking tour through the streets of Melbourne, lasting approximately three hours. During this walk your guide will help you discover some of Melbourne's most notable hidden places, alleys and galleries hidden in the main streets, quirky art venues, the best cafes and its dynamic architecture. This visit will allow you to enjoy the attractions of this wonderful city in a relaxed and entertaining way. The tour ends with a climb to the famous Melbourne Skydeck (entrance included). Rest of the afternoon free to continue touring the city and return to the hotel at the client's expense. Accommodation.
(*) The client may choose to have this flight included in the package or buy it and reserve it on their own. In the event that the client books another flight than the one indicated, departure transfers in Sydney and arrival in Melbourne will have an extra cost.
Melbourne is a modern metropolis located on the banks of the Yarra River and known for its numerous gardens, parks and open spaces, which together take up almost a third of the city. There are more than 50,000 species of plants at the Royal Botanic Gardens, Melbourne and this collection gives an insight into the rich indigenous flora found in and around the city. The city is also becoming an increasingly popular dining destination, with the Southbank and Arts Center packed with restaurants, bars and live entertainment. "Getting on the block" is a well-known phrase for exploring the hidden streets and alleys around Bourke, Collins and Flinders Streets, while Queen Victoria Market is a popular shopping venue that has been selling clothing, art, toys, crafts and vegetables for more than a century.
Breakfast at the hotel. Free day to continue getting to know the city or explore the surroundings of Melbourne such as Apollo Bay, a quiet coastal city that stands out for its location among gentle hills. Accommodation.
Breakfast at the hotel. Transfer to the airport in regular service with an English-speaking driver to depart on flight QF702 to Cairns (*). Arrival and transfer to your hotel in regular service with an English-speaking driver. Rest of the day free. Accommodation.
(*) The client may choose to have this flight included in the package or buy it and reserve it on their own. In the event that the client books another flight than the one indicated, departure transfers in Melbourne and arrival in Cairns will have an extra cost.
Cairns, in the north of Queensland is a cosmopolitan and vibrant city, and a privileged destination for sailing, diving and snorkeling. Its tropical waters are home to the spectacular Great Barrier Reef, while lush rainforests cover the surrounding areas. Ways to make the most of this coastal paradise include cycling along the 14km of sandy beach, or rafting through rapids to see the ruins of Mission Beach. Other popular activities include visiting Cooktown for a taste of history or taking a picturesque walk through the farmland, popping into the town's various markets along the way. In the city centre, visit the Tiapukai Aboriginal Cultural Park for a musical and dance interpretation of Aboriginal history; or relax on the Cairns Esplanade for the perfect seaside dining experience along with a romantic sunset.
Breakfast at the hotel. Today your guide will be waiting for you in the hotel lobby to begin with a short walk to the pier (Reef Fleet Terminal), to check in for the "Michealmas Cay Cruise." Depart for Michaelmas Cay aboard the beautiful Ocean Spirit sailing catamaran to experience the unique fringing reef environment and an important protected sanctuary for migratory birds. You can snorkel from the shallow, protected waters of the cay, or take the submersible to get a view of the depths of the reef and discover the island's birdlife. If you prefer, simply relax on the beach or aboard the catamaran and enjoy a relaxing day on the Great Barrier Reef. Buffet lunch on board. In the afternoon, return to the port. Rest of the day free and transfer to the hotel at the client's expense. Accommodation.
Breakfast at the hotel. Free day to continue exploring Cairns on your own or take an optional excursion such as the Cape Tribulation area, a natural wonder declared a World Heritage Site by UNESCO. Accommodation.
Breakfast at the hotel. Transfer to Cairns airport in regular service with English-speaking driver.