Japan Express

• Scheduled flights.
• Transfers, in regular service, with a Spanish-speaking guide or assistance in Japan, except for the bullet train ride from Kyoto to Odawara (Day 5).
• Bullet train ticket in tourist class: Kyoto - Odawara.
• Visits and excursions described in the itinerary, in regular service with a local Spanish-speaking guide.
• 4 lunches in a local restaurant (without drinks) and 1 dinner (without drinks), during the tour in Japan.
• 6 nights in a hotel in Japan, with breakfast.
• Handling of a normal-sized suitcase up to 23 kilos per person, during the tour in Japan.
• Plus travel assistance insurance.

• Tips to drivers and guides.
• The handling of extra luggage will have a charge with direct payment at destination.
• Drinks during lunch and dinner.
• Optional insurance.
• In general, any extra service not specified in the previous section, such as special meals, personal expenses or any other not specified as included.

- MANAGEMENT COSTS - From the moment the reservation is made €30 / reservation

- FLIGHTS: 100% penalty from the moment the tickets are issued air tickets. Change of date and name Not allowed.

- CIRCUIT IN JAPAN:

 *Cancellations received up to 21 days prior to the start date of the services, without penalty.

 *Cancellations received between 20 and 14 days prior to the start date of the services, will have a penalty of 20% of the total cost of the services.

 *Cancellations received between 13 and 8 days prior to the start date of the services, will have a penalty of 40% of the total cost of the services.

*Cancellations received between 7 and 4 days prior to the start date of the services, will have a penalty of 60% of the total cost of the services.

*Cancellations received from 3 days prior to the start date of the services, will have a 100% penalty.

-Guaranteed departures from 2 passengers.

-The deadline for requesting reservations for this circuit or extra services will be 21 days before arrival in Japan. After this deadline, any change or added service will incur a supplement for emergency management. Request for changes or new services cannot be guaranteed after the reservation deadline.

-Customers will be able to enjoy the “ONSEN” (hot spring) in Hakone, in all accommodation categories. Please note that for cultural reasons, access to the hot springs is not permitted for clients with tattoos.

-For clients who have chosen to contract the Luxury category, the Hakone night will be in a ryokan (Japanese room). ). Customers in the Standard and higher categories may opt for this type of accommodation with a supplement.

-People with reduced mobility: many places in Japan, hotels and transportation are not available. adapted for wheelchairs, please consult and notify before making the reservation. Any additional expenses for assistance required throughout the tour will be borne by the client.

-Rooms: in the standard category, the double bed is not available. As double beds are not common in Japan, most standard category hotels do not have this type of room. Therefore, the standard category is not recommended for honeymoon clients.

Passengers can request a double bed in Kyoto and Tokyo in the superior and luxury categories without supplement, but it cannot be guaranteed since it depends on the availability of each hotel.

The room for single use may be smaller than the one for double use. The triple room will be a twin room with an extra bed. The third bed may be smaller than the two main ones or it may be a sofa bed and may be very narrow.

The triple room is not guaranteed until confirmation is received from the hotels. We do not recommend triple rooms for adults.

-Possible changes in accommodation: if on any of the departures it is not possible to confirm the planned hotels, an alternative will be offered to the client within the same contracted category.

-Special foods: cases of food intolerances (allergies, celiac disease, vegetarian food, etc.) must be reported before arrival in Japan, although it is not possible to guarantee any type of diet or special menu.

-Arrival transfer in Kyoto: transfers for flights arriving in Kyoto between 10:00 p.m. and 6:30 a.m. will have a supplement.

-Visits: from 10 people the circuits are operated by taxi, private car, mini-bus or coach, with a Spanish-speaking guide according to the itinerary, including entrances to the monuments specified in the itinerary. Circuits with less than 10 people are operated by public transport.

-Clients will spend a night in Hakone without their suitcase, so please prepare hand luggage (hand luggage up to 10kg) for that evening. The suitcases will be transported directly from Kyoto to your hotel in Tokyo.

 -Free time: During free time, clients do not have transportation or a local guide.

-Possible change of route: our representative in Japan has the full right to modify the program for the benefit of the client or for reasons of force majeure without losing any of the scheduled visits.

-Baggage: In the event of lost luggage by the airlines, it will be the responsibility of the passenger to manage the claim and call the company directly to process delivery or compensation that may be possible. apply. Luxotour will not be responsible for any processing due to loss or breakage of suitcases.

-Consumer withdrawal: the tour is sold as a closed package, so there will be no refunds or discounts. for services that clients decide not to enjoy or in which they cannot participate due to personal, medical reasons, flight schedules or other events.

-Behavior during the trip: in If a passenger's attitude endangers the operation of the tour and/or causes inconvenience to the rest of the group, he or she will be forced to leave the circuit without any type of discount or refund for the services that he or she cannot enjoy.

-Credit card: generally, hotel establishments require the passenger to provide a credit card or a cash deposit as a guarantee to be able to facilitate telephone call services, extras in bars and restaurants, minibar, laundry, room service charges, etc.

-Personal documentation and entry requirements in Japan: it is the client's responsibility to inform themselves about the current regulations on this matter. entry and exit from the country to which you are traveling, as well as carrying the personal documents required by the authorities. Luxotour does not assume any responsibility in this regard. Please note that visa, transit, entry and vaccination regulations vary from one country to another and, in turn, may be modified at short notice and without prior notice.

The price of the child from 0 to 5.99 years does not include: cot, bed, breakfast, lunch and dinner, seats on the train and bus. In the event that the client wants these services, they would have to pay as a child from 6 to 11 years of age. From 12 years old they pay as an adult. Children always sharing a room with 2 adults.