-International flights: once the tickets are issued, they are non-refundable. Name change not allowed.
-Local flight Rotorua-Christchurch: cancellations up to 51 days before arrival in New Zealand without penalty. Cancellations within 50 days prior to the date of arrival in New Zealand, 100% penalty. Name change not allowed.
-Land services:
*From the moment of confirmation, €30 per reservation.
*Up to 31 days prior to the start date of the trip: Cancellation free of charge.
*Between 30 and 15 days prior to the start date of the trip trip: 25% penalty.
*Between 14 and 8 days before the start date of the trip: 50% penalty.
* Cancellations within 7 days prior to the start date of the trip will have a 100% penalty.
-The deadline for requesting reservations for this circuit or extra services will be 50 days before the date of arrival in New Zealand. The request for changes or new services cannot be guaranteed after the reservation deadline and these will remain on request.
-Possible changes in the accommodations: if in any of the departures it was not possible to confirm the planned hotels, an alternative will be offered to the client within the same category.
-Times of entry and exit in the rooms: clients may make use of from their rooms from 3:00 p.m. on the day of arrival at the hotel and until 10:00 a.m. on the day of departure.
-triple rooms: keep in mind that, in most hotels, the third bed in a triple room can be slightly smaller than the existing beds in the room, sometimes being a roll-away bed.
-Breakfast: if clients are scheduled to leave the hotel before the restaurant opens, they will not be able to have breakfast and this service is non-refundable.
-Possible change of route : our representative in New Zealand has the full right to modify the program for the benefit of the client or for reasons of force majeure.
-Free time: during free time clients do not They do not have transportation, nor a local guide.
-Credit card: All hotels in New Zealand require the passenger to have a credit card or a cash deposit as a guarantee to be able to facilitate the services of telephone calls, minibar, laundry, room service charges, etc.
-Baggage: In case of loss of luggage by the airlines, it will be responsibility of the passenger call the company directly to process the delivery or compensation that may apply. Luxotour will not be responsible for any procedure.
-People with reduced mobility: many places in New Zealand, hotels and transport are not adapted for wheelchairs, please consult and Notify us before making the reservation. Any additional cost of assistance that they require throughout the tour will be borne by the client.
-Special foods: cases of food intolerances (allergies, celiac disease, vegetarian food, etc. ) must be communicated before arrival in New Zealand, although it is not possible to guarantee any type of diet or special menu.
-Consumer withdrawal: the circuit is sold as a closed package , so there will be no refund or discount for the services that customers decide not to enjoy or in which they cannot participate due to personal or medical reasons, flight schedules or other events.
-Behavior during the trip: in the event that the attitude of a passenger endangers the operation of the tour and/or causes inconvenience to the rest of the group, they will be forced to leave the circuit without any type of discount or refund for the services that you cannot enjoy.
-Personal documentation and entry requirements in New Zealand: it is the client's responsibility to find out about the current regulations regarding entry and exit from the country to the that you are traveling, as well as carry the personal documents required by the authorities. Luxotour does not assume any responsibility in this regard. Keep in mind that visa, transit, entry and health requirements regulations vary from one country to another and, in turn, can be modified in the short term and without prior notice.
Children under 2 years old are not accepted in this program. The published price for children from 2 to 11 years old, sharing a room with 2 adults, does not include an extra bed (maximum 2 children per room). Children from 12 years old pay as adults.
Departure on a regular flight to Auckland. Night on board.
On flight to Auckland.
Arrival at Auckland International Airport and transfer to your hotel. Rest of the day free. Accommodation.
Breakfast at the hotel. The day begins with a visit to the West Coast, in the Muriwai Regional Park, whose main feature is its black sand coast. This beach is very popular among surf lovers and is also home to a colony of gannets. These magnificent birds expand their wings to more than a meter in length. The excursion continues with a visit to the Auckland Museum with its interesting collection of Maori and Polynesian art and relics. Then we will visit the Parnell area, where we will take a walk through one of the oldest neighborhoods in Auckland. Next, departure to Mission Bay and then we will head back towards the city center to visit the Auckland Viaduct. The tour will end with a visit to the Sky Tower, the 328-meter-high Auckland Tower. From there you can admire a unique view of the city and its two bays: Waitemata and Manukau. I'll go back to the hotel, then I have the rest of the day free. Accommodation.
Breakfast at the hotel. Depart for Waitomo to visit the famous Waitomo Glowworm Caves. We will begin the journey south of Auckland through the Bombay Hills, passing through the rich agricultural region of Waikato. Upon arrival at Waitomo, we will enjoy a guided tour that will take you through more than 250 meters of impressive underground landscapes. The highlight of your visit is a boat ride along the Waitomo River, where you'll see thousands of glowing worm lights that form the Glowworm Grotto. As you enter this galaxy of tiny living lights, you will experience a serene atmosphere and be fascinated and intrigued by the little glow worms that light your way. At the end of the visit, you will enjoy a traditional New Zealand-style barbecue at a local restaurant. After lunch we will continue towards Rotorua to reach the hotel. In the afternoon, we will visit Te Puia, Maori Thermal Reserve and Cultural Center with the New Zealand National Institute of Arts and Crafts, and where a prestigious wood carving school is located. In this reserve you will see various boiling silica and mud deposits, and you will take a tour of the geysers that are part of this reserve. You will then be welcomed in traditional style and watch a demonstration of Maori dances and songs. Later, they will enjoy a typical Maori cultural dinner. Transfer to the hotel and accommodation.
Breakfast at the hotel. In the morning, visit the Waimangu Thermal Reserve, an extensive valley with abundant geothermal activity, where you can see the effect of the eruption of Mount Tarawera that took place in 1886. Then, transfer to Rotorua airport for a flight. local to Christchurch. Upon arrival, you will enjoy a brief panoramic tour of the city. After finishing the visit, transfer to your hotel and rest of the day at leisure. Accommodation.
Breakfast at the hotel. Today we will discover the surroundings of Chirstchurch and at mid-morning, we will begin the trip to Lake Tekapo, a beautiful alpine lake with crystal clear turquoise waters surrounded by mountains, where you will have the opportunity to visit the emblematic Church of the Good Shepherd. In the afternoon, our Kiwi hosts will welcome you into their home where you will enjoy a delicious dinner and to finish, you will have the opportunity to taste the famous New Zealand dessert, Pavlova. Transfer to your hotel and accommodation.
Breakfast at the hotel. In the morning, departure from Tekapo towards Te Anau. During the tour we will be able to see impressive views of Mount Cook, the highest peak in the country (3,750 m) and turquoise glacial lakes. We will continue our journey through the MacKenzie Country area. We will visit the “Bungy Bridge” (jump not included) where the well-known “Bungee Jumping” originated. Next, we will visit a vineyard in the Central Otago region where you will enjoy a tasting of locally produced wines and lunch. Afterwards, continue to your hotel in Te Anau. Accommodation.
Breakfast and departure on an excursion to Milford Sound (*), traveling through the Fjords National Park. A boat ride will take us to the Tasman Sea, where you can appreciate how magnificent this fjord, Miter Peak and Bowen Falls are. Lunch is included during the trip. After the cruise, continue by road to Queenstown, or if you prefer, you can choose to hire air transportation locally (plane or helicopter) flying over this park of high waterfalls, jungle, coasts, rivers and valleys until you reach the city (the cost additional fee for this optional service will be paid at destination as well as the reservation since the air transfer is subject to weather conditions). Arrival at the hotel and accommodation.
(*) The operation of the excursion to Milford is subject to weather conditions. In case of cancellation, clients will be offered an excursion to Doubtful with an additional supplement that the client will have to pay directly at the destination.
Breakfast at the hotel. Today there will be a half-day panoramic tour of the Queenstown area, including a visit to the traditional mining town of Arrowtown. The tour will end back in the city of Queenstown, with a Skyline cable car ride to the top of Bob’s Peak for spectacular panoramic views of the region. Rest of the day free. Accommodation.
Breakfast at the hotel. Day off. Accommodation.
Breakfast at the hotel. Transfer to Queenstown International Airport in regular service with an English-speaking driver.
Flight from Queenstown Airport to your hometown.
Arrival, end of the trip and of our services.