-MANAGEMENT FEES
*From the moment the reservation is made €30 / reservation
-FLIGHTS:
*Name change not allowed.
*Date change allowed only before the airline tickets are issued.
*Once the tickets have been issued, they are not refundable.
-GROUND SERVICES (CIRCUIT):
*Cancellations of the circuit between 20 and 11 days before the departure date will be penalized by €30. 50%.
*Cancellations made within 10 days prior to departure will incur a 100% penalty.
-HOTELS IN PUERTO VALLARTA:
*Special penalties will be specified in the reservation confirmation, as some hotel rates in Puerto Vallarta are non-refundable.
-Guaranteed departures from 4 passengers.
-The deadline for requesting reservations for this tour or extra services will be 31 days before arrival in Mexico. After this deadline, requests for changes or new services cannot be guaranteed after the reservation deadline and will be subject to request.
-Data required for reservation management: In order to offer a better service, we ask that you provide us with as much information as possible at the time of making your reservation, especially the passenger's full name and passport details, as well as a telephone number where we can contact you at your destination. No refund will be made if the information provided is incorrect.
-Shared service: This regular tour is shared with Spanish, Portuguese, Italian, French or Latin American tourists, speaking only Spanish and Italian, Spanish and English or Spanish and French.
-List of hotels: The hotels will be confirmed 31 days before departure, based on those published in the program, and may vary depending on availability at the time of receiving the reservation request. If we cannot offer the hotels in the program, other hotels of a similar category to the one requested will be offered, this last being specified in our confirmation. Once accepted, no claim will apply for the change of hotels. The hotel rooms are standard category. For other types of rooms, see supplement.
- Triple rooms: In Mexico, triple rooms generally do not consist of three, but of two beds where the clients must accommodate. Only in some hotels and always subject to availability, a folding bed is provided for the third passenger, although this extra bed cannot be guaranteed.
- Early arrival at hotels does not guarantee that rooms will be available. International standard time applies, unless additional nights of accommodation are purchased to guarantee immediate access to the rooms. Generally, rooms are available from 3:00 p.m. Likewise, room availability on the day of departure from the hotel is also limited in time, customers will be informed at the time of check-in at the hotel.
-Credit card: All hotels in Mexico require the passenger to have a credit card or a cash deposit as a guarantee in order to facilitate telephone calls, minibar, laundry, room service charges, etc.
-Luggage: In case of lost luggage by the airlines, it will be the passenger's responsibility to call the company directly to process the delivery or compensation that may apply. Luxotour will not be responsible for any processing.
-Tips: Tipping is mandatory in Mexico, ranging from 15%, 18% or 20% depending on the establishment. Recommended tips for airport porters are 2 USD per piece, in hotels 3 or 4 USD per piece, and guides and/or drivers 8 USD per person per day.
-Consumer withdrawal: the circuit is sold as a closed package, so there will be no refund or discount for services that customers decide not to enjoy or in which they cannot participate due to personal, medical, flight schedule or other events.
-Special foods: cases of food intolerances (allergies, celiac disease, vegetarian food, etc.) must be communicated before arrival in Mexico, although it is not possible to guarantee any type of special diet or menu.
-If weather conditions or other events beyond our control require it, the order of the itinerary could be affected.
-People with reduced mobility: many places in Mexico, hotels and transportation are not adapted for wheelchairs. Wheelchair users are required to check this and notify us before booking. Any additional assistance costs required during the tour will be the responsibility of the client.
-Behaviour during the trip: if a passenger's behaviour endangers the operation of the tour and/or causes inconvenience to the rest of the group, the latter will be forced to leave the circuit without any type of discount or refund for the services that they cannot enjoy.
-Personal documentation and entry requirements in Mexico: it is the client's responsibility to inform themselves about the current regulations regarding entry and exit of the country to which they are travelling, as well as to carry the personal documents required by the authorities. Luxotour assumes no responsibility in this regard. Please note that visa, transit, entry and health requirements vary from one country to another and may also be modified at short notice and without prior notice.
Prices published for children are valid for children under 12 years old and sharing a room with two adults. Children over 12 years old pay as an adult.
Flight from your city of origin to Mexico City International Airport.
Arrival at Mexico City International Airport and transfer to the hotel. Rest of the day free. Accommodation.
Breakfast and departure for a city tour, visiting the Plaza de la Constitución, known as Zócalo, surrounded by beautiful baroque buildings, including the Cathedral (the largest religious monument in the country, built on the great Aztec Temple) and the National Palace, seat of the presidency of the Republic and places where you can admire the murals of Diego de Rivera. Also visiting the Templo Mayor, the recently discovered great temple of the capital of the Aztecs. Continuation to the south of the city, where we will make a stop along the way to visit the Bazaar of San Ángel (open only on Saturdays), one of the most colorful in the city. Transfer to Coyoacán. Lunch at a restaurant. In the afternoon, visit the Frida Kahlo Museum, better known as “La Casa Azul” (closed on Mondays), the site where the painter was born and died. Here you can find personal objects that reveal the personal life of the Latin American artist, as well as some important works such as Viva la Vida (1954), Frida y la caesárea (1931) and Portrait of my father Wilhem Kahlo (1952), among others. Return to the hotel. Accommodation.
Breakfast and departure by road to Querétaro, capital of the state of the same name and one of the most important historical cities during the struggles for Independence. Panoramic tour of the city and continuation to San Miguel de Allende, a favorite place of residence for artists and intellectuals. Famous for its buildings that range from baroque to neo-Gothic, among which the impressive Parish of San Miguel Arcángel stands out. Free afternoon to walk around and enjoy this colonial city. Accommodation.
Breakfast and departure to Atotonilco where we will visit the majestic 18th century Sanctuary dedicated to Jesus of Nazareth, declared a World Heritage Site by UNESCO in 2008 due to its architecture and decoration that testifies to the influence of the doctrine of Saint Ignatius of Loyola. The church is composed of a main nave, the sacristy, six dressing rooms and seven adjoining chapels decorated with paintings by Juan Rodríguez Juárez. After the visit, continue to Guanajuato. Arrival and visit of this beautiful colonial city, starting with panoramic views from the El Pipila Monument and then continuing towards the center and visiting the Juárez Theater, the Basilica, the University, as well as its picturesque and narrow colonial streets, the underground streets (former river beds) and the famous "Callejón del Beso". Free afternoon and accommodation.
Breakfast and departure to the city of Guadalajara, also known for its beauty as "The Pearl of the West." Arrival and visit to the Tlaquepaque neighborhood, famous for making the finest handicrafts in the state. In the afternoon, visit the city center to see the Degollado Theater, the Government Palace, the Cathedral, the Rotunda of Illustrious Men and a panoramic view of the Hospicio Cabañas. Rest of the afternoon free. Accommodation.
Breakfast and departure to the Tequila region, named after the ancient and well-known Mexican drink. In the town of Tequila, you will visit the "La Rojeña" distillery where you will learn about the process of making this famous Mexican drink. During the visit you will have the opportunity to try authentic tequila from Jalisco. In the afternoon, transfer to the hotel where you can experience sleeping in rooms located in fields of Agave, an ancient plant that in pre-Hispanic times was even more important than corn and that upon the arrival of the Spanish was described as "The Tree of Wonders" due to the wealth it provided for the sustenance of the people, from which Tequila is now extracted. The landscape of the agave crops was declared a World Heritage Site by UNESCO in 2006. Rest of the afternoon free. Accommodation.
Breakfast and free time until your transfer to Guadalajara airport. Arrival and transfer to the hotel. Rest of the day free.
Accommodation at the selected hotel.
Stay at the hotel and plan chosen by the client. Free day to enjoy this jewel of the Mexican Pacific.
Stay at the hotel and plan chosen by the client. Free day to continue enjoying the coast of the State of Jalisco, a jewel of the Pacific that still preserves the essence of Mexico.
Transfer to Puerto Vallarta International Airport for your return flight to your city of origin. Overnight on board.
Arrival in the city of origin and end of the trip.