Canada with whales

• Scheduled flights.
• Airport / hotel / airport transfers.
• Scheduled transportation with a Spanish and/or Portuguese-speaking guide during the tour.
• Visits described in the itinerary.
• 7 nights' accommodation on a bed and breakfast basis.
• 1 aperitif during the whale watching excursion (drinks not included).
• Hornblower Cruise (if due to weather conditions this navigation cannot be made, it will be replaced by a visit to the scenic tunnels).
• Admission to the boat in the Thousand Islands region (if due to weather conditions this navigation cannot be made, it will be replaced by a visit to the Museum of Civilization in Ottawa).
• Tips to porters for handling one suitcase per passenger (if the client travels with more than one suitcase, the handling of each extra suitcase will be charged separately).
• Plus assistance insurance in journey.

• ETA or visa.
• Lunch and dinner not specified as included.
• Optional insurance.
• Tips in restaurants and hotels.
• Tips to driver and guide.
• Personal expenses.
• As well as any other service not specified as included.

-Flights: once the tickets are issued, they are non-refundable. Name change not allowed.

-Land services:

  *From the moment of confirmation, €30 per reservation.

  *Up to 31 days prior to the departure date: Cancellation free of charge.

  *Between 30 and 21 days prior to the departure date: €335 of penalty per person.

  *Between 20 and 1 day before the departure date: €535 penalty per person.

  *Cancellation on Same day of departure or no-show: 100% penalty.

-Guaranteed departures from 2 passengers, with arrivals in Toronto on Mondays (from May 13 to October 7, 2024).

-Free time: during the time free, clients do not have transportation or a local guide.

-Possible change of route: our representative in Canada has the full right to modify the program for the client's benefit or due to force majeure.

-Possible changes in accommodation: if in any of the departures it is not possible to confirm the planned hotels, an alternative will be offered to the client within the same contracted category.

-The breakfasts included in the hotels have assigned times according to the policies of each hotel establishment, generally being between 06:30 a.m. and 09:30 hrs. Outside the hours established by each hotel, the passenger will lose this service. Room services or breakfast bags have an additional cost.

- Early arrival at the hotel on the first day of travel does not guarantee that rooms will be available. Standard check-in times apply unless additional nights are purchased to ensure immediate access to rooms. Generally the rooms are available after 4:00 p.m.

- triple and quadruple rooms: in Canada triple and quadruple rooms They do not consist of three or four beds, but rather two beds where the clients must be accommodated.

-Baggage: In case of loss of luggage by the airlines, it will be the responsibility of the passenger manage the claim and call the company directly to process the delivery or compensation that may apply. Luxotour will not be responsible for any processing due to loss or breakage of suitcases.

-People with reduced mobility: some places, hotels and transport are not adapted for wheelchairs, Please consult it and notify it before making the reservation. Any additional expenses for assistance required throughout the tour will be borne by the client.

-Special foods: cases of food intolerances (allergies, celiac disease, vegetarian food, etc. .) must be communicated before arrival in Canada, although it is not possible to guarantee any type of diet or special menu.

-Consumer withdrawal: the circuit is sold as a closed package , so there will be no refund or discount for services that clients decide not to enjoy or in which they cannot participate due to personal, medical reasons, flight schedules or other events.

-Behavior during the trip: in the event that a passenger's attitude endangers the operation of the tour and/or causes inconvenience to the rest of the group, he or she will be forced to leave the circuit without any type of discount or refund for the services that you cannot enjoy.

-Credit card: all hotels in Canada require the passenger to provide a credit card or a cash deposit as a guarantee to facilitate the services. of telephone calls, minibar, laundry, room service charges, etc...

-Tips: tipping is mandatory in Canada, ranging from 15%, 18% or 20% depending on the establishment. Tips for porters at airports CAD$ 2.00, in hotels CAD$ 3.00 to $4.00 per piece, guides and/or drivers CAD$ $ 8.00 per person per day.

-Personal documentation and travel requirements entry into Canada: it is the client's responsibility to inform themselves about the current regulations regarding entry and exit of the country to which they are traveling, as well as to bring the personal documents required by the authorities. Luxotour does not assume any responsibility in this regard. Please note that visa, transit and entry regulations vary from one country to another and, in turn, may be modified at short notice and without prior notice.

Published prices for children under 12 years of age apply only when sharing a room with two adults and without the right to an extra bed. From the age of 12 they pay as an adult.